on 06-01-2020 12:56 PM
Hi, I am also waiting on EMUI 10 update, can you please provide an update on this as Vodafone have now rolled it out to all Huawei devices.
on 07-01-2020 03:10 PM
@Rm8891 Thanks for that. I'm guessing you've followed some of the steps mentioned here on this board. If you've signed into and checked your Hi-Care app and there's no sight of the update, can you send me a PM with your full name, address, date of birth along with your phone number and IMEI 👍
on 08-01-2020 01:29 PM
Hi @Rm8891 and anyone else that is querying the EMUI 10 software update not displaying on their phone.
I have linked in with the relevant team to query and gathered more information as to why the update is not displaying on your phone or the Hi-Care app. They have got back to me and advised the reason it's not displaying is that the Hi-Care app is undergoing a system update at the moment and Huawei is expecting the update to be fully completed towards the end of January.
Please keep an eye on your Hi-Care from the end of January as the EMUI 10 update will be available to you then 😊
on 22-01-2020 01:01 PM
Three – Covid-19
Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and Three.ie
Remember, self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.