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Double payment

Explorer
Hi, I try top up, In my celphone, but Doubled charge, and I did'nt recive credit.

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Re: Double payment

Explorer
I tried to put 20 euros of credit in my three, but I did not receive the credit, and it was charged in duplicity.

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Re: Double payment

Explorer
I tried to put 20 euros of credit in my three, but I did not receive the credit, and it was charged in duplicity.
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Re: Double payment

3 Staff

How did you do the top up and are the transactions still pending in your account? 

Re: Double payment

Explorer
The transactions debited in my Account already.

I would like cancel one transaction, and recive the top up.
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