Showing results for 
Search instead for 
Do you mean 
Reply

Credit question

Anonymous
Hi all,
Not sure if this is a really stupid question but I have 20 euro credit as a thanks for topping up ( cheers for that) but it doesn't automatically transfer to my account. When I check my balance it's saying I've 2 euro balance and then saying I've 20 euro available credit. How do I transfer this so I can spend it on a new top up? Does that make sense?
Thanks.
0

Re: Credit question

Legend
You can't transfer it to a top up, you need to spend it on calls texts or a data bundle
BTW no stupid questions

0

Re: Credit question

Topped up my phone by €20.00 Twice in the one five minutes in error.

Can this be refunded until next months top up is due?

0
Highlighted

Re: Credit question

3 Moderator

@kplaster828 Hi there 👋 I'd like to look into this to find out what has happened exactly. Could you send me a PM with your name, number, address, and date of birth, please? 

0
Announcements

At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the forum.three.ie community will become read-only in preparation for launching a new and improved 3Community later this year

All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter

Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon