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Charged twice for top up

Scout
I tried to top up my €20 but I was given an error message and told to try again. I did this and it worked however I checked again and I was charged twice. Am I able to get refunded for one of the top ups.
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Re: Charged twice for top up

3 Moderator

Hi @Evan-123 and welcome to 3Community! Can you send a private message with your mobile number and details? I'll certainly look into this for you 👍 

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