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Charged but still have 3 days before 28days expires

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Hi,

My account has been charged again saying insufficient credit when in fact I still have until this Friday before my 28days expire.

I can't seem to check my credit online saying there was a maintenance. I tried calling 1745 as well but saying insufficient credit?

Please Help me retrieve my Credit again. Last time it was the same thing.
Posted From OnePlus A3003

Re: Charged but still have 3 days before 28days expires

3 Moderator

Hi 5star02707 👋 I can look into this for you. Can you PM me your full name and the 2 passwords you have on your account please? 

Re: Charged but still have 3 days before 28days expires

Navigator
Hi Martin, credit now restored after the maintenance earlier this morning. Looks like this was cause by the maintenance last night but now i have all my credit back. thanks
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Re: Charged but still have 3 days before 28days expires

3 Staff
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