on 22-11-2018 09:04 PM
on 23-11-2018 10:23 AM
Your SIM might be the cause then. Did you just get a replacement SIM or did you change to a different plan or something? If it was just a change of SIm for the size to fit a new phone then you just need another one and change to that then. SIM could be faulty.
on 23-11-2018 05:06 PM
@aoifm03 this means that there might have been an issue when the number moved over to the new plan because it's likely it moved to a new account in that process. I'll help you get this sorted but I'll have to get some tests run in the background to figure out what happened exactly. Are you okay with that? Send your number to me by PM and you can update your topic here then when it's sorted or during. @Mac-n_cheese Thanks for the help you offered and you're right it can indicate a SIM fault but on this occasion, it was a port so we'll need to investigate.
At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the forum.three.ie community will become read-only in preparation for launching a new and improved 3Community later this year
All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter
Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon