on 30-06-2017 07:26 PM
on 30-06-2017 07:33 PM
on 04-07-2017 12:03 PM
Not having much luck getting in touch with BuyGameCredit. Called them up and just get told by an automated answering maching to register a ticket on their support portal. I registered a ticket 4 days ago and no response yet. Any other ways of getting in touch with them?
on 04-07-2017 12:16 PM
It does say on their site that they are available for support Monday-Friday: 9am-5pm, so it's possible they only started working on your ticket yesterday if it was submitted on Saturday.
I'd give it another day or two to give them time to get back to you. If you haven't heard back by the weekend give us a shout and we'll see if we can get in touch with them on your behalf through our promotions team.
on 04-07-2017 12:46 PM
hi thanks Sheena,
I finally got a response just a minute ago asking for me to check if "mobile purchases of this nature are allowed on your plan".
I've sent on a message to three support via community.three.ie.
I really need this sorted today if possible, many thanks
on 04-07-2017 02:10 PM
Three – Covid-19
Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and Three.ie
Remember, self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.