on 20-06-2018 02:24 AM
on 20-06-2018 10:25 AM
@Shazza8 Welcome to our Community and thanks for reaching out. I'll help with this Did your service work after you changed from Bill pay to Prepay or did this just happen suddenly? Where are you located and is it happening all over or just one place?
on 20-06-2018 12:44 PM
on 20-06-2018 02:13 PM
Okay, thanks for the info. Are you using a Three phone, and do you have both SIMs in your phone or just the US SIM and now that's not working? Or Is it that you put in your US SIM and took it out and put in your Three SIM and now it's not working? Sorry for the questions, just need to make sure I have everything straight. Can you look at your phone settings and perform a manual network search and let me know what options you see or have you already tried connecting to everything?
on 20-06-2018 02:18 PM
on 20-06-2018 02:21 PM
Okay what I'll need to do is actually look at your number here just to make sure everything is okay or to find out what's happened. Can you send me a PM please with your number? Thanks'
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