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Bill my 3 account not eligible

Lookout

Hey, 

If I try to buy an app in the play Store I don't have the option to bill my 3 account. I'm unable to add it as a payment method either. Despite the fact I was able to buy apps with my account a few months ago. Any help would be appreciated 

 

Thanks 

Posted From Android 2.0

Re: Bill my 3 account not eligible

3 Staff

Hi ia, have you checked that all the details in your Google Wallet are correct and the address used is an Irish address? 

Re: Bill my 3 account not eligible

Lookout
Hey,
Actually it's OK now. Just started to work randomly again

Re: Bill my 3 account not eligible

3 Staff

Brilliant! Get back to me if it changes. 

Re: Bill my 3 account not eligible

I have the same problem.Few months ago it used to bill my 3 account easily but now if i try to bill my 3 account on play store it says not eligible??
Posted From Samsung SM-G928F

Re: Bill my 3 account not eligible

[ Edited ]
3 Moderator

Hi @Abdullah_bhatti, can you PM your details please and I'll check this out?

Re: Bill my 3 account not eligible

Lookout

Hello, the same thing is happening to me. Until a month or so ago I was able to use bill my 3 account from apps and the store, but now it says not eligible. I checked my address and it's correct (Ireland), but nothing changed. When I tried paying, it showed the amount in USD instead of EUR, despite the fact that I have not even been to the US (ever), much less have an address there.

Re: Bill my 3 account not eligible

3 Moderator

Hi @OraianthiT, can you check out the info on buying apps in the PlayStore here: http://bit.ly/2vfkMmf and let me know if you need any more help on this?

Re: Bill my 3 account not eligible

Lookout

I followed the steps, and the troubleshooter (cleared data & cache), and I don't get the option to use 3 billing at all. What should I do next?

Thank you

Re: Bill my 3 account not eligible

Lookout

I tried using a different google account (although I was always using the other one before for my purchases without problem), this one does give the option for 3-pay but it says not eligible again.

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