Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!

Banking top up error

[ Edited ]

Hi there. My €20 top up for my son expired and used up all the credit. I topped up as soon as the credit was gone. It said the top up was unsuccessful but it still took the €20. Can someone advise please. I’ve only just moved my son over from eir and the first top up was done in a three shop but this is the first online top up and it’s gone wrong. Thank you


Re: €20 all you can eat data plan

[ Edited ]

@Cammy_2007  Send a pm to a mod with all your details and they will investigate


At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the community will become read-only in preparation for launching a new and improved 3Community later this year

All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter

Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon