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Banking top up error

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Hi there. My €20 top up for my son expired and used up all the credit. I topped up as soon as the credit was gone. It said the top up was unsuccessful but it still took the €20. Can someone advise please. I’ve only just moved my son over from eir and the first top up was done in a three shop but this is the first online top up and it’s gone wrong. Thank you

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Re: €20 all you can eat data plan

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Legend

@Cammy_2007  Send a pm to a mod with all your details and they will investigate

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