Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!

Add on

Hi, I had about €10 left from my last top up in my account but my credit had expired. I then went to buy an add on for €5 for data and it said it was successful. However after using only 32mb my credit had dropped to €0 and now I'm stuck and my account is empty, please fix this or refunds my account.

Re: Add on


Hi @Laurahealy45, Thanks for getting in touch about this. Can you PM me your details so I can check this out more for you? I just need your number, your full name, address and DOB. Bob 


Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and

Remember, self-serve options such as, My3 App & Web, 1913 & SMS Codes are also available to you.