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Activate replacement SIM


Had my phone stolen yesterday, went straight into store and blocked phone and got a replacement SIM.

but given the questions its not letting me activate the sim card. Problem I think when the form asks enter a number called more than once in last 7 days.

I don't use much of the phone service mostly calls are done via whatsapp or Skype 

Form keeps rejecting my request for activation.

Can someone help me with this please.


Re: Activate replacement SIM


here's one of the reference for the reactivation request

Your reference number is: 04815911 


Re: Activate replacement SIM

Hi there, can you send me your phone number and the SIM number in a PM and I'll look into this for you? 


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