on 21-01-2018 12:14 PM
I am currently experiencing very poor speeds on 4g. speeds will not go above 0.5Mb. i live in carrigmore clogheen tipperary.
i can see others from the same area are having the same issue from this website.
any info would be great.
on 21-01-2018 12:46 PM
adjusted settings as per
back in action thank you
on 16-05-2018 06:17 PM
I'm having serious speed issues for the last 10 days or so. The Internet is actually unusable after about 7pm. Not great now after 6 either.
Speeds down to between 200kbps and 1mb., normal speeds are about 13mbps on 3g. 4g barely works. What's going on. Have Three yet again oversold their product and are unable to provide usable internet. Damned if I'm going to pay another 16 months for a service that I can't use.
It annoys me that my phone is perfectly ok giving speeds of about 3mbps at the moment which is also way down speedier but usable.
on 16-05-2018 07:03 PM
Hi @pg12009, I am so sorry to hear this and I'd like to get this sorted for you now. Can you tell me where you are experiencing this so I can take a look at the area and make sure everything is up and running as it should be? Ashlee
I'm in *********
***Edited post as private info displayed publicly***
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.