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4G issues in Mullingar

Navigator

Hi,

  are there any problems reported with 4G in Mullingar area? Was fine yesterday but not getting any 4G signal at all today, and I'm close to the one of the masts - getting 2G/3G without any issues (although obviously data speeds are slow).

 

Thanks

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Re: 4G issues in Mullingar

Hi jiminy79 👋 Our technical team are aware of customers experiencing this in your area. They're working on getting this resolved as soon as possible. 

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Re: 4G issues in Mullingar

Navigator
Thanks. Came back around lunchtime but completely gone again in the last half hour.
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Re: 4G issues in Mullingar

Our tech team are working to resolve this as soon as possible 👍

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Re: 4G issues in Mullingar

Navigator

Hi,

 the 4G connection is still extremely flaky and is regularly dropping.

 

Are your technical support team still working on this issue?

 

Can you explain exactly what the issue is and why its taking so long to resolve?

 

Thanks

 

 

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Re: 4G issues in Mullingar

Maestro

Hi jiminy79,

 

Our tech team have identified that there is an issue with the site. We're currently awaiting a field engineer to visit the site. Are you able to use the 3G connection? 

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Re: 4G issues in Mullingar

Navigator
Hi,
any update? 3g connection is working although its slow and was offline as well for a while today. No 4g connection again at all right now.
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Re: 4G issues in Mullingar

Hi there, no update at the moment, but we are working to resolve this as quick as we can 👍

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Re: 4G issues in Mullingar

Navigator
Any further update on this? Issue is still occuring
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Re: 4G issues in Mullingar

Maestro

Hi @jiminy79, we are working on a mast in the area at the moment and will have full services up and running again as soon as possible.

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