Prepay

[Ona]

Hi i bought new three simcard few days ago in dublin. I asked to topup 20euro bundle to use internet in europe. They gave me a simcard and i just inserted into my phone and it was working very well in dublin. now im traveling europe (turkey , czech republic , austria and hungary). However i can't use any internet at all. Can you check for me pls ?

[Three_Rachel · Accepted solution]

I can confirm that if you topped up after the 19th of May by €20 then your prepay plan includes a roaming allowance of 5GB 👍 I've edited your details there as you posted them publicly. Rach

[Three_Rachel]

Hi Ona, can you send me a PM with the number, address and date of birth? I'll check your account for roaming 👍Rachel

[Ona]

My name is *** Oh and I live in dubai. I just bought prepaid simcard in dublin to use internet in other europe countries. My number is *****

Pls check for me that if I'm using 20euro bundle which is available 5GB data in EU.

Thanks

[Three_Rachel · Accepted solution]

I can confirm that if you topped up after the 19th of May by €20 then your prepay plan includes a roaming allowance of 5GB 👍 I've edited your details there as you posted them publicly. Rach