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€20 all you can eat data plan

Pathfinder

Hi there,

 

Every month the day before my plan runs out I get a text message to tell me to top up on the date to keep the all you can eat data, I just checked my phone this morning and my credit went from 79 euros to 0:00.  

 

when did my plan expire and if i top up will the plan be back on my phone? 

 

cant believe it took 79 cuid !!  Smiley Sad


Chosen Solution

Re: €20 all you can eat data plan

Maestro

@GaryLennon91 Yup every time you top up when the plan expired, whether its 3 days ago or 3 months ago, the plan activates the AYCE data again

I am not a Three employee. I'm just a little helper Smiley Happy

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All Replies To This Topic

Re: €20 all you can eat data plan

Pathfinder

( I think the plan ran out on the 17th , but if i put 20 euros on my phone will my data plan be back on the phone? )  Just worried i will put 20 euro on the phone and the plan wnt work

Re: €20 all you can eat data plan

Maestro

@GaryLennon91 the text is to remind you to top up so that you don't end up losing your credit when  it expires. If you top up again by 20 your plan will activate for another 28 days

I am not a Three employee. I'm just a little helper Smiley Happy

Re: €20 all you can eat data plan

Pathfinder

Thanks for the help ! I never got the text this month for some reason. 

Re: €20 all you can eat data plan

Pathfinder

does the plan start again even if the plan expired a few days ago?

Re: €20 all you can eat data plan

Maestro

@GaryLennon91 Yup every time you top up when the plan expired, whether its 3 days ago or 3 months ago, the plan activates the AYCE data again

I am not a Three employee. I'm just a little helper Smiley Happy

Re: €20 all you can eat data plan

Pathfinder
That's great thanks so much for the help
Posted From Alcatel 5044Y

Re: €20 all you can eat data plan

3 Moderator

@GaryLennon91 That reminder text message is system generated and not guaranteed every month, I'd suggest setting up a scheduled top up on your My3 account so this wont happen again in the future! 😊 

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