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Re: Premium Messaging Service Received 57030 charged me €12.
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Hugh3

on ‎21-09-2017 01:37 AM

I`ve texted stop to 57030 but it seems that I`ll still be charged 15 euros by you guys. I understand that it is out of your control and I have to try get a refund of the company behind this scam. However do Three not profit anything from these premium texts? And if so they are they not also partly responsible for what is now a well established scam?  

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Re: Premium Messaging Service Received 57030 charged me €12.
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Three_Brogan

on ‎21-09-2017 10:19 AM

Three has a regulatory obligation to allow third party service providers to access its network once their service has been authorised by ComReg. You can visit the ComReg website to find out more about premium text service providers and how to unsubscribe from premium text services. 

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Re: Premium Messaging Service Received 57030 charged me €12.
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Hugh3

on ‎21-09-2017 02:34 PM

Both Three and Comreg facilitate this scam. It has been happening in Ireland for over 10 years. Sorry but it's just not believable that Three can't do anything about this- they obviously profit from it.
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Re: Premium Messaging Service Received 57030 charged me €12.
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Kyleokeeffe

on ‎11-08-2019 04:32 PM

This happened to me today while checking the football on reddit. How can you get your money back? I've texted STOP already but refuse to pay a €12 charge I didn't subscribe to. Please help!
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Re: Premium Messaging Service Received 57030 charged me €12.

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Mac_n_cheese

‎12-08-2019 09:07 AM - edited ‎12-08-2019 09:08 AM

@Kyleokeeffe  Here - https://forum.three.ie/t5/Prepay/Premium-SMS-charge/td-p/36170

All the information from Three is there Three_Rachel updated the thread with everything you need. 

I am not a Three employee. I'm just a little helper Smiley Happy
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