on 21-09-2017 01:37 AM
I`ve texted stop to 57030 but it seems that I`ll still be charged 15 euros by you guys. I understand that it is out of your control and I have to try get a refund of the company behind this scam. However do Three not profit anything from these premium texts? And if so they are they not also partly responsible for what is now a well established scam?
on 21-09-2017 10:19 AM
Three has a regulatory obligation to allow third party service providers to access its network once their service has been authorised by ComReg. You can visit the ComReg website to find out more about premium text service providers and how to unsubscribe from premium text services.
on 21-09-2017 02:34 PM
on 11-08-2019 04:32 PM
12-08-2019 09:07 AM - edited 12-08-2019 09:08 AM
All the information from Three is there Three_Rachel updated the thread with everything you need.
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.