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Mobile broadband

Scout

For the last 13 months I've been a customer of Three. I have mobile broadband. In the last month the quality of service has seriously deteriorated. I used to get 3/4 MB per sec in peak time and up to 24 MS per sec off peak. 

 

Recently, the service is having serious, serious , serious issues. I am losing service 3-4 times an hour. Tonight I've had to reboot my modem 7 times. The speeds have dropped to less than 0.2 mb per second. This is seriously unacceptable as I am paying Euro 69 PER MONTH. This amounts to robbery given the quality of service provided. 

 

I am on the verge of cancellation. It is simply unacceptable that the service has declined so drastically. 

Re: Mobile broadband

3 Moderator

Hi Fintan_23, I'm sorry to hear this. I'll check this out for you now. Can you send your address in PM and I'll have a look into this for you now?

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