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Huawei 9.1 Emui update

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It's been 2 weeks since Huawei HiCare released the latest version of Emui 9.1 software based on Android pie. But, Three still haven't released the update to my phone. Does anyone know how long or when Three will decide to release the update?

Re: Huawei 9.1 Emui update

@MrRaja  What Huawei phone do you have? 

Re: Huawei 9.1 Emui update

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Huawei mate 20 pro Lya-L29.

Re: Huawei 9.1 Emui update

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The update is available on hicare but not in the settings. Huawei support seem to blame my network carrier.

Re: Huawei 9.1 Emui update

the Emui 9.0 is available for your phone @Three_Mairead updated it there https://forum.three.ie/t5/The-Living-Room/Android-Pie-9-0-Update/m-p/34650#M2157 

But nothing about the 9.1 so it must still be in testing. 

Re: Huawei 9.1 Emui update

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That's not what my Huawei Hicare app shows. It says the 9.1 update was available from the 26/6/19.

Re: Huawei 9.1 Emui update

3 Community Manager

@MrRaja We deal with Three Ireland customers/accounts/phones Unfortunately we don't have the information you're looking for as you are a Three UK customer and will need to get in touch with UK support. 

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