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Unable to access My3 or reset password

Hi,

 

Having a real problem resetting my My3 password (my existing password was rejected for some reason...I hadn't changed it). I've sought out the 'Forgot Your Password' option & input my mobile number to reset the password but get the message 

"There are the following errors.

Sorry, something went wrong.

Please try again later."

I've also cleared my cache on my Android tablet but to no avail. Very frustrating.

 

 

Any ideas on how I can get back into My3?

 

Thanks.

Posted From Generic Android 2.0 Tablet

Chosen Solution
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Re: Unable to access My3 or reset password

Anonymous

Hi Rosemary 👋 I can certainly help you with this 👍 Can you pm me your mobile number, name, address and date of birth please 😊 Shane

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Highlighted

Re: Unable to access My3 or reset password

Anonymous

Hi Rosemary 👋 I can certainly help you with this 👍 Can you pm me your mobile number, name, address and date of birth please 😊 Shane

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