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Problem with 3 network. There isn't signal in Buncrana area

Lookout

Hi all,

 

From yesterday there is some problem with 3 network and there is no signal in Buncrana, Co. Donegal area. On Bunrfoot, Co. Donegal there is no signal on my phone, too and I am on roaming. From 3 tell me that there is some problem with network and maintenance gays will fix it. 

Please, would you tell me - Did anybody know how serious is a problem and when it may be fix?

 

Thank you!

 

Best wishes,

Pavlin Terziev

Re: Problem with 3 network. There isn't signal in Buncrana a

3 Community Manager

Hi Pavlin,

 

Appreciate you taking the time to reach out here. Yes, our network crew are aware of this and I can confirm there is an engineer en route to investigate the cause so we can get service back up and running. I'll keep you in the loop here with any updates I receive.

 

Thanks'

 

 

Re: Problem with 3 network. There isn't signal in Buncrana a

Lookout

Hi 

 

Re: Problem with 3 network. There isn't signal in Buncrana a

3 Moderator

Hi Pavlin, our team have found the root cause and put a fix in place. We are now testing this. Can you restart your phone and let me know how you get on?  

Re: Problem with 3 network. There isn't signal in Buncrana a

All sorted now according to Twitter feed!

Re: Problem with 3 network. There isn't signal in Buncrana a

Lookout

Hi Deborah1,

 

Yes, I have network to my phone and to my modem in house, too. Smiley Happy

 

Thank you!

 

 

Re: Problem with 3 network. There isn't signal in Buncrana a

3 Moderator

@Pavlin, I'm delighted to hear that. @ Mac_n_cheese yes, our team have confirmed it too, they replaced some equipment and everything is up and running 💪

Re: Problem with 3 network. There isn't signal in Buncrana a

Navigator

Love to hear that, coz I was without connection few days

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