on 31-07-2018 03:59 PM
Just switched from eir to 3. Im using em client for eircom emails which Ive been using for a very long time over different isp's and have had no problem changing from one to another til now.
I've changed the SMPT to mail-relay.3ireland.ie and it just doesnt work,,, I'm getting mail but cannot send no matter what I try,, any ideas?
on 31-07-2018 05:39 PM
Hi tyuire and welcome to 3Community! Let's look into this for you. Are you sending the emails connected to WIFI or are you connected to 4G?
on 01-08-2018 10:10 AM
Thanks for that! Can you check everything is set up correctly?
Mail server type: POP3
Incoming mail server: webmail.eircom.net
Outgoing mail server: mail-relay.3ireland.ie
Outgoing mail service type: SMTP
Outgoing mail authentication: Not used
Use SSL should be “Off”
SMTP port: 587
on 01-08-2018 04:54 PM
Thanks for doing all that 😊 I'll need to pass your info on to our tech team. Can you PM me your details?
02-08-2018 01:12 PM - edited 02-08-2018 01:20 PM
There seems to be a problem with this too, when I try to pm it just brings me to a page with PRIVATE MESSAGE on it. I'm also on occasion being taken to a 3 page requesting an ssid? could this be the problem for everything.
on 02-08-2018 01:35 PM
The page with Private Message is where you need to be. You'll see a moderator's name in the send to line. Plus Message Subject and Message Body. Can you try it again?