Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!
Reply
Highlighted

Very poor broadband connection

Scout
My broadband speeds as of the last month have been extremely poor, with download speeds of between 0.8 and 1mbps. I have tried all the recommend changes, moving the router everywhere, I have external ariels attached, taking the sim out and putting it back in, changing the channels and nothing has made any improvement. I changed my router to the B525s 23a a few months ago, but I also tried moving the sim back to the old router, but that made no difference. The only times the internet speeds in any way improve are in the middle of the night, which suggests this may be a congestion issue?
0

Re: Very poor broadband connection

Leader

Hi Noreenb, 

 

I'm sorry to hear this! I'd like to check it out for you. You mention your speeds have been poor for the last month? How were your speeds before this? 

 

Can you send me a PM with your broadband number, name, address and DOB and I'll look into this?

 

Thanks,

Lisa

0
Announcements

At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the forum.three.ie community will become read-only in preparation for launching a new and improved 3Community later this year

All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter

Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon