on 23-12-2018 07:11 PM
I am new to 3.
I recently purchased a 3 broadband sim to test the signal in my area.
I can get 15 M/bit UPload
only 0.3 (yes, ZERO POINT THREE) M/bit DOWNload
Anyone encounter this ?
Is it possible that I have a PHONE sim in a LTE modem/router ?
I asked specifically in the store for a broadband sim, I logged into my3.ie and my number is listed as "mobile broadband"
Anyone able to help ?
on 23-12-2018 09:08 PM
That is normal, as many people are doing the same there are so many users per mast, everyone is downloading much more than uploading, that creates so much contention, I ran a speedtest just now, download is 3.29 mbps and upload 11.66 mbps
on 24-12-2018 01:55 PM
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.