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Three sim has no signal

Scout
Hi my three sim, which I use in a tp link WiFi modem, has not been working the last few days. On the modem screen it says there is no signal. It connects to devices fine, however the actual internet does not work!
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Chosen Solution

Re: Three sim has no signal

@Katie2 Are you out of credit or something? Open up a browser and if it says "out of credit" then top up and see if it works, maybe? 

I am not a Three employee. I'm just a little helper Smiley Happy

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Re: Three sim has no signal

[ Edited ]
3 Moderator

@Katie2 thanks for reaching out. Hmmm, that’s a strange one can you let me know where exactly it happens and if you’ve tried a reboot if possible? Are you on Bill pay or prepay?

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Re: Three sim has no signal

@Katie2 Are you out of credit or something? Open up a browser and if it says "out of credit" then top up and see if it works, maybe? 

I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Three sim has no signal

Scout
It doesn't say out of credit, as it usually does!
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Re: Three sim has no signal

[ Edited ]
Lookout

@Katie2 wrote:
Hi my three sim, which I use in a tp link WiFi modem, has not been working the last few days. On the modem screen it says there is no signal. It connects to devices fine, however the actual internet does not work!

its happening with me too and i have postpaid sims 

 

*post edited 

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Re: Three sim has no signal

Where are you living? Maybe there's work going on the mast
I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Three sim has no signal

[ Edited ]
Lookout

@Mac_n_cheese wrote:
Where are you living? Maybe there's work going on the mast

And now when i think about it, it looks like it 

 

*post edited

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