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Poor coverage in Galway

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Hi, 

 

I have very poor coverage in Renmore Galway. I recently bought broadband and have not been able to get a strong signal anywhere in my house. I even have tried my attic to no use the strongest signal I have mustered is 3 bars and that was me holding it near a window. I get faster speeds on my Phone hotspot (i am also with three) then I do with a device dedicated to broadband. 

 

This is unacceptable I am in the heart of Galway where they say I can get 4G speeds indoors. I am barely getting 3G on a broadband specific device in Galway city off-peak hours! This is crazy! why am I paying 30 Euro a month for this poor service when I can pay 20 Euro and get faster speeds?

 

Please fix this as I need a reliable internet source for college!

 

 

 

Thanks,

Neil

Re: Poor coverage in Galway

3 Staff

Hi there 👋 How long has this been happening? Can you send PM me your full name, broadband number, address and date of birth so I can access your account and look into this for you?

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