Broadband and Data

[Turbodog]

Want to change the defaults on the modem. When In login to the admin, it comes up with the Quick Setup page only. I follow the procedure of changing the SSID and then on the next page changing the password. However it says the password is incorrect. I have reset several times.

I want to be able to change the name and password as well as get into the admin functions.

What am I doing wrong here?

[Turbodog · Accepted solution]

Worked it out. Was asking for the admin password on the second page, not the SSID password. Not obvious at all.

[billbond4]

I think your password isnt strong enough, change it something with MixedCase with numbers and maybe a symbol.

[billbond4]

Also it maybe asking for the current wifi password first, before asking you to enter the new wifi password 

[Mac_n_cheese]

@Turbodog randomly put this into google for your modem and steps are here: https://yescrowd.optus.com.au/t5/Broadband-Telephony/Huawei-E5573-change-name-and-password/td-p/1646...

Have you done that already? It's probably best to do it from a PC or laptop if you're trying it on a phone or tablet or something.

[Turbodog]

I have a very strong password, and I have entered the current password first. It doesn’t accept this as correct. Even though I know it is.

[Turbodog]

I don’t get any options except to change the SSID and password. There is literally only one tab. And the password reset isn’t working.

[Mac_n_cheese]

@Turbodog can you try resetting the modem, holding down the button for 30 secs? You should see all options if your connected to the modem using a laptop and putting in 192.168.1.1 

[Turbodog · Accepted solution]

Worked it out. Was asking for the admin password on the second page, not the SSID password. Not obvious at all.

[Mac_n_cheese]

Haha oh ok well at least you're past that point!