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Huawei B525 disconnecting

Explorer

Hi all

I have a problem with my modem, sometimes I have to log in to network every 15 min.

Sometimes it says it is DNS problems. It is better after 22:00 but during the day it goes off way too often. I restart it but helps only for a while. Here is picture of log errors HELP

Capture Int.PNG

 

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Chosen Solution

Re: Huawei B525 disconnecting

Legend
I would change the wifi password,so that would knock off all the connected devices. Then connect one at a time. Are you living in a built up area? I find if devices are connecting to the 2.4Ghz there can be interference from other routers/electronic devices nearby

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Re: Huawei B525 disconnecting

[ Edited ]

@Rob73 are you trying to connect the same device? try disconnecting everything and then using a different device to rule that out.

 

ipconfig /flushdns and press  Enter. that removes all saved DNS

 

Try Ethernet cable instead of WiFi and see if it works.

I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Huawei B525 disconnecting

Explorer

Hi Mac

I use 2 laptops and one phone, but it keeps disconnecting each of them. Flushing dns helps only for a while, using cable doesn't make a difference .

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Re: Huawei B525 disconnecting

Legend
I would change the wifi password,so that would knock off all the connected devices. Then connect one at a time. Are you living in a built up area? I find if devices are connecting to the 2.4Ghz there can be interference from other routers/electronic devices nearby

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Re: Huawei B525 disconnecting

Explorer

Thx bill

I try that

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Re: Huawei B525 disconnecting

3 Community Manager

@Rob73  Hi there, I'm just wondering if you tried the steps that @billbond4 mentioned. Let us know if they worked for you. 

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