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DNS server not responding

Navigator

Hi

I have a problem with my Huaweii B525 4G router, when I watching youtube on tv or laptop then I loose internet connection.
I restart it but thats helps only for few minutes just .
Sometimes it says it is DNS problems or problem with connection .I reset router , setting new password but it didnt help it.

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Re: DNS server not responding

Try resetting dns on laptop/desktop. Select the “Start” button, then type “cmd“.
Right-click “Command Prompt“, then choose “Run as Administrator“.
Type ipconfig /flushdns then press “Enter“. (be sure there is a space before the slash)
I am not a Three employee. I'm just a little helper Smiley Happy
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Re: DNS server not responding

Navigator

Thats helped for a only few minutes. And troubleshoot said "The connection between your access, router, or cable modem and the internet is broken"

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Re: DNS server not responding

Okay are connecting via ethernet cable or wifi? Have you manually changed anything with your setup or can you describe your setup?
I am not a Three employee. I'm just a little helper Smiley Happy
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Re: DNS server not responding

Navigator

I connecting via wifi .  Im didn't change anything with setup. I only  changed SSID and WLAN key , but this not helped.

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Re: DNS server not responding

Legend
Are your devices connected to the 5ghz or the 2.4ghz band of router?

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Re: DNS server not responding

Navigator

All devices connected to the 2.4ghz band of router. 5ghz is disabled.

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Re: DNS server not responding

Navigator

Does anyone know how to fix this?

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Re: DNS server not responding

It's to do with your setup. You mentioned resetting modem..as in you held down the button to reset fully? I think you should try that and disconnect everything to start all over again like you just got the modem.
I am not a Three employee. I'm just a little helper Smiley Happy
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Re: DNS server not responding

Navigator

When I resetting modem I held down the button few second. I did that few times but this not help. It works fine for max 30 min and then again I lose internet connection. Problem is more common during the day.

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