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Broadband Speed drops in evening

[ Edited ]
Scout

Hi,

In the last two days my broadband speed has dropped in the evening, from a daytime upload  speed of over 20Mbps (typically 30 but can hit 40) to an evening of under 2Mbps download for the last two nights.

I haven't had anything like this before, and yes I did restart the Router, Huawei B525s-23a. 
I'm in Laois, Mountrath area.


Looks like too much of a drop for user congestion. 
Any known issues in the area? Any idea of when they'll be resolved?

Thanks.
N

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Re: Broadband Speed drops in evening

Ah sounds like issue then cuz it's a sudden thing, at least you tried a few things! @Three: mountrath in laoise, any problems?
I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Broadband Speed drops in evening

3 Community Manager

@Neb, Hi there and welcome to the Community. I hope you'll find many useful topics and maybe a competition or two. I've had a look at your area and nothing is out of the ordinary. To help you here, I'll need you to PM me your exact address and broadband number, full name and date of birth. @Mac_n_cheese, thanks as always.  

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Re: Broadband Speed drops in evening

[ Edited ]
Scout

One clarification, I meant download speeds not upload.

I just checked my log of speed tests.  Today and yesterday the evening download speed has been under 2Mbps, but the day speed was 23Mbps, which is also bit low for what I usually get, but fine. For the previous month it has always been over 30Mbps, day or evening. And despite being in a bad area for mobile broadband coverage the Router does get good signal strength.

 

PM sent.

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Highlighted

Re: Broadband Speed drops in evening

Pathfinder

Same happened to me, 6 months ago my speed was 40 during the day and 20 in the evening, now 40 at dawn, 20 during the day and 1 or 2 in the evening, I use 3G most of the time now "which is still useful" , so many users for the bandwidth available. that is why cheap. I can't get any other ISP except Vodafone with 250G cap, when my contract with Three expires I will sign 2 accounts with Vodafone, expensive but faster. The other thing that could happen is 3G will become congested like 4G, then I will contact Comreg to get me out of contract

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Re: Broadband Speed drops in evening

Scout
I have similar issue. Speed is reasonably good during morning and afternoon 20+ Mbps but come evening time is less than 1 Mbps, unusable. Located in Castlelyons, Cork.
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Re: Broadband Speed drops in evening

Hmmm congestion would be a cause I believe but have you tried anything that @Naser mentioned? 

I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Broadband Speed drops in evening

Explorer
I have exactly the same issue in Kilcolman, Enniskeanne. We have 4 phones and a 4g Broadband router which all suffer the same issues on the 3 Network. We have one work phone on the Vodaphone network which works great. I am currently getting around 700kbps down and 4.2Mbps up. This continues till about midnight and the my download goes up to 20-40Mbps. We are just about to to switch to another network as the internet connection is not usually in the evenings.
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Re: Broadband Speed drops in evening

3 Moderator

Hi there 👋 I've taken a look at that area and everything seems to be up and running. In regards to the phones, do they work perfectly elsewhere? Do you notice the coverage to improve if you're outside of the house? Have you tried manually selecting 3G by any chance?

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Re: Broadband Speed drops in evening

Explorer
It is not better outside, 3G is a bit better but not great. I am getting 3-4 bar on 4g but downloads after 6pm is less than 1Mbps.
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