on 27-12-2018 09:52 PM
I am having the exact same. Full signal strength showing but no internet connection. A manual reconnect fixes it but it's not really solution and neither is restarting the modem everyday.
on 28-12-2018 03:09 PM
03-01-2019 10:36 AM - edited 03-01-2019 09:29 PM
@JL Anyone with Three_ before their names and under the username you'll see "Moderator" is a Three Employee/Rep You can tag us in your post or you can search for us and click on the name, then click on "send me a PM" The other option is to go to your inbox and compose a mail and put @Three_(name) like @Three_Rachel.
We like to give other Community members the opportunity to help and engage on new topics here but I'm happy to help so you can PM your number, name address and date of birth as requested
on 08-01-2019 11:52 AM
I am going through the process with the Three, now.
Namely, check this out: https://forum.three.ie/t5/3MadeEasy/Mobile-Broadband-Help/ba-p/3759
Try switching to 3G. My download speed went from a top of 30Mb/s down to 5-10Mb/s. So, that's no good.
Move the router/device around the house. Didn't do much for me.
Now, I am monitoring when drops happen. So, their tech guys could have a look.
It was really bad last Friday, so I changed the APN from 3internet to 3ireland, and it seems to have improved things.
on 07-02-2019 02:35 PM
After much toing and froing, Three sent me out a new router to test and the connection is much better. A big thank you to the Three team here for arranging this and more surprisingly actually checked back with me!
I'll continue to monitor but hopefully this will resolve my issue.
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