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Adult content filter

Lookout

I have billpay mobile broadband.  I have twice asked for the adult content filter to be removed - once via phone to 1913 and once via live chat.  In both cases I was told that this would be done within 24 hours, but the filter is still in place.

 

As this is a billpay account and I have already provided all of the relevent ID, I don't understand why the filter was put in place anyway - I certainly didn't request it.

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Re: Adult content filter

Legend
Send the mods a pm with your details and they can do it for you

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Re: Adult content filter

Lookout

Not sure what address to send the PM to.

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Re: Adult content filter

Lookout

Seems to have been removed now so maybe it just took a bit longer.

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Highlighted

Re: Adult content filter

24-48 hours as far as I know @NickG good that its gone anyways

I am not a Three employee. I'm just a little helper Smiley Happy
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