on 09-10-2019 09:19 AM
I have billpay mobile broadband. I have twice asked for the adult content filter to be removed - once via phone to 1913 and once via live chat. In both cases I was told that this would be done within 24 hours, but the filter is still in place.
As this is a billpay account and I have already provided all of the relevent ID, I don't understand why the filter was put in place anyway - I certainly didn't request it.