on 30-01-2019 03:19 PM
@Graysc Deborah has replied to your PM there. In order for us to investigate further, we have to make sure that we get the account holders permission because we have to analyse your service and the locations you're using the services in. It includes checking the mast each number connects to.
Feel free to authorize this, The account holders are my son, my daughter in law We all live at the same address.
*edited out personal information
on 11-02-2019 08:14 PM
In the navan area and also experiencing the exact same issue. High speed in the morning but shocking low in the evening. This has gotten much worse in the last few days. Either being throttled or contention is high but unacceptable.
on 13-02-2019 05:02 PM
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.