on 07-03-2019 07:19 PM
Forgive my ignorance but speeds dropping in Eve and weekend is when most people use service and if they are using it like everyone else to stream and download as well as powering all other rthings connected at home then that's going to take up the bandwidth and result in lower speeds. I move to 3 G in the evening and do get better speeds at that time so it's worth mentioning in case it helps others. There are settings on the b525 that can be changed and helps also. There's only so much badwidth to go around and I think the answer is to upgrade equipment. Far as I know they are doing that. I got a text the other day about my location. Again I'm no expert but I have recommended the settings change and 3 G frequency if speeds drop at a specific time.
on 01-04-2019 08:48 AM
on 02-04-2019 09:20 AM
Hi @Goofy and welcome to the Community 👋 I'm sorry to hear that you want to cancel, let's see if I can turn this around for you. Going off of what you're saying, it sounds like there is a fault with the broadband SIM. This is because other SIM's are working much better in the device. If you'd like to PM me your address, I can post you out a free replacement SIM?
on 03-04-2019 10:26 PM
on 04-04-2019 10:54 AM
on 04-04-2019 10:56 AM
I would try moving the router to a higher position and in the direction of the 3 mast.
download opensignal app on your phone to help
on 07-04-2019 09:05 PM
on 08-04-2019 08:01 PM
on 02-05-2019 01:01 AM
I live in Ballaghaderreen, Roscommon and every day my speed reduces from anything up to 45Mb daytime to sometimes less than 1 in the evening. My router gets 4 or 5 bars 4G and using wireless 2.4 or 5GHz, or plugging directly into the back of the router doesn't help.
Like most people, I really only need to use BB for streaming in the evening and it's a complete non-starter. If you want to watch Netflix, you better make sure you start watching early and your programme doesn't run past 5pm in the evening.
I'm really annoyed that I'm trapped less than half way through my contract. Why I tried the online chat with Three, they asked me to run through all the usual checks which invariably meant re-booting my router which of course immediately ended the chat session. A complete waste of time and I'm just counting the days until I can leave.