on 02-05-2019 06:23 PM
on 03-05-2019 09:50 AM
@Jock_Scobbins sounds like it down to the number of people or the amount of GB being used by others. I know how annoying it can be, believe me as it happened to me a few times but I changed my APN and stick to 3g after 7pm which works for me. I also moved my router all over the place to get the best spot. How much data are you actually using do you know? I dunno, it's the limits of mobile broadband really like if you want to high speeds all the time then fibre is the product you should have not mobile.
on 05-05-2019 11:56 PM
@Michael_Mick Thanks for the suggestion. I tried 3G in the evening and it's no better and sometimes even worse.
As to fibre - I wish! I'm around 10Km from the nearest exchange and the phone guys said I would be lucky to even get a dial tone, never mind broadband. Ah well...
on 07-05-2019 01:25 PM - last edited on 07-05-2019 04:34 PM by Three_Rachel
@Jock_Scobbins, Hi there, if you've tried all that's mentioned above you can drop me a PM with your exact address, phone number full name and date of birth and I'll check the area. I also check the mast you are connecting to. I'll come back to you here. Thanks'
on 10-05-2019 10:51 AM
on 12-05-2019 04:01 PM
on 16-08-2019 10:53 PM
Dublin 7 here,
It is at least 1 month my connection is dropped drammatically to 0.5-0.8 mbs. Not even 5 years ago with a 3g connection I had such terrible speed.. for me the "all you can eat data" with the power of an old 56k modem doesn't make sense.. I already started to look into other broadband..
I had a terrible feedback from the three shop in Henry street.. the man just told me to change the phone.. not even mentioning the three offers..
Chat 6-7 times with the operators that are actually very polite but tell you the same thing without really resolving enithing (is not their fault).
I think when you get more customer, and so more mobile data traffic, you must invest in infrastructures, you must provide what customers pay you for.. a decent service.. but it is not happening.
My flatmate (I told her to join three a year ago) has same problem.. as so other friends with three.
At this point reading so many other people having same issue I don't belive anymore is the area or the mast issues in Dublin 7.. oe my phone... I think is just b.....t
I think untill customers keep staying with three, nothing will happen.. and I'm sorry cause I was a good 5-6 years with them.. and I didn't mind some issues connection here and there.. but now is too much.. can't even open a bloody webpage..
on 18-08-2019 10:31 AM
on 20-08-2019 11:05 AM
Three – Covid-19
Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and Three.ie
Remember, self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.