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three e353 dongle will not connect

Anonymous

Hi, I cannot connect my Three Dongle with my HP elitebook. Any advice. Thanks 

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Re: three e353 dongle will not connect

Hi @Anonymous, welcome to the Community Smiley Happy

 

Has this worked for you before or is this your first time using it? 

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Re: three e353 dongle will not connect

Anonymous
Hi. I have used it on another laptop but not on this one
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Re: three e353 dongle will not connect

[ Edited ]
Anonymous

Hi Josie,

 

Quick question, are you trying to connect wired or wireless?

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Re: three e353 dongle will not connect

When you plugged it into this laptop, did it install correctly?

What version of Windows is on this laptop, and is it different from the previous laptop?
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Re: three e353 dongle will not connect

Anonymous

no, it didn't. Windows 7 and it was the same on my other laptop.

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Highlighted

Re: three e353 dongle will not connect

Anonymous

Hi David,


Wireless.

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