Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!

can't make calls


Hi, I'm having problems with calls this week, sometimes they work and other times not. @Three_Deborah can you help

Re: can't make calls

3 Community Manager

@Vincent Hello there, thanks for reaching out. I'm guessing you've done your own troubleshooting like, swap sims, tried in a different phone. If so, let's get into PM, where I'll need your number and other details to check this out. 

Re: can't make calls

@Vincent working sometimes and not others kinda points to issues with the sim or coverage. If its everywhere you go and at random I.e. no pattern with location then it's likely your equipment which is phone or sim.
I am not a Three employee. I'm just a little helper Smiley Happy

Hi and Welcome to the 3Community. Stay awhile and have a look around. If you haven't already registered, now is a good time to do so.

Click here to see a guide on getting started.

Register now >>