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can I lower my bill?

Is it possible to lower my bill and reduce the data? In paying way to much and don't use most of it

Re: can I lower my bill?

Hi @Anonymous

I don't think it is possible to downgrade a tariff but if you stick around then @Three_Sheena can let you know in the morning. The Three reps will be back online at 9am

Re: can I lower my bill?

Hi @Anonymous, if you're within the last 6 months of your contract you can reduce your plan, no problems.


Feel free to send a PM with your details and I can take a look for you, even if the plan can't be reduced I may be able to offer some advice on keeping your bills as low as possible.


Re: can I lower my bill?


Hi @Anonymous


Has this now been resolved?


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