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bill pay contract

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Hi there,

My contract is finishing up on the 29th of January, I was wondering if I could get some information on ending the contract?

Thanks so much

 

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Re: bill pay contract

3 Moderator

@Neelie is there any reason you'd like to end the contract/close the account? 

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Re: bill pay contract

Navigator
Hi Three_Shauna, I had been looking at another network which was offering 9.99 per month for pretty much everything I need, but I have spoken to one of threes agents via chat and got sorted. However I have moved my daughter to this other network as she was on threes €20 pay as you go plan and there didn’t seem to be anything that could be done, her move date is in early February as I had only recently topped up her phone. Is there anything I need to do to close her three account? Or do I just put in the new SIM? Thanks so much, Eileen
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Re: bill pay contract

3 Moderator

@Neelie If she is on prepay, all you'll need to do is request the port with the new provider and her account will cancel on our end and the number will move over 👍

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