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Went from Bill to SIM Only - still being charged as bill

New Member

Hi,

 

I opted to not take the new regulations and got out of my bill contract, which was for €40/ month I believe (not sure).

I decided since I do not travel much, I didn't want to pay extra and went to SIM only for €20/month - I understood it would take one month to come in to play but my latest bill for APR is still as if it was bill pay - can you confirm my account has been changed & refunded if needed.

 

Thanks,

Conor

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Re: Went from Bill to SIM Only - still being charged as bill

3 Community Manager

Hi cmcgu072, can you send me a PM with your number, address and date of birth so I can check your bill? Rachel 

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