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Web text - can't logon, just says contact customer care

Pathfinder

Hi, I was trying to logon to webtext. I used my original pin and asked for it to ge resent. Both say just contact customer care as there is a problem with my account. Can anyone help?

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Re: Web text - can't logon, just says contact customer care

Lookout

 I think Im a week without being able to log into Webtexts meself! 

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Re: Web text - can't logon, just says contact customer care

Pathfinder

Oh dear, back to Allo I guess!

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Re: Web text - can't logon, just says contact customer care

Hi Elaine345, can you send me a private message with your full name, address and date of birth, along with a screenshot of the error message please? Aoife

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Re: Web text - can't logon, just says contact customer care

Hi PC, can you PM me your account details and the error message if you're getting one and I'll check this out for you? Aoife

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Re: Web text - can't logon, just says contact customer care

Explorer

6 days now? Thousands of FKD off customers and no fix? A bunch of stoners in your coding department?

One more day or  I'm heading for Meteor, heard good things about it.

 

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Re: Web text - can't logon, just says contact customer care

Hi, just found out today that I'm having the same issue.

Same error message showing up than people before me. Can you help?

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Re: Web text - can't logon, just says contact customer care

Explorer

Not only can I not use webtext for TWO WEEKS now with no help or feedback I'm now locked out of my account.

Would you PLEASE sort this out.

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Re: Web text - can't logon, just says contact customer care

Maestro

Hi @strum. PM us your number, name, address, DOB and a screenshot of the error you're getting? I'll check this out, 

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Re: Web text - can't logon, just says contact customer care

Pathfinder

Anyone at 3, is there an update on this? Your PM to me a said it was being worked on and that was 10 days ago. Is there a fix time?

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