Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!

Upgrading offers no benefits




I was thinking to upgrade to a oneplus 7, but my so called 'upgrade' does not have any benefit, further it looks like a newer customer could even get a better deal...



Your Minimum Term finishes on : 10/05/2017

Your minimum term is the minimum duration of your contract. Unless we receive notice, your contract will automatically continue after this date.
My pgrade status.

When can I upgrade? 09/02/2017

Upgrade now

Certain SIM only price plan exclusions apply.

Re: Upgrading offers no benefits

3 Community Manager

@Dean99 Hi there, from time to time we run different offers for existing customers and new customers. I'd need to check your number for any available discounts on your account. Are you on a SIM only plan? If so, to avail of an upgrade you'll need to change to a contract plan. PM me your number, full name, address, and date of birth, and we'll go from there 👍 

Re: Upgrading offers no benefits

@Dean99 the mods here might be able to help with the deal. send them a pm with your number and see what happens. 


Hi and Welcome to the 3Community. Stay awhile and have a look around. If you haven't already registered, now is a good time to do so.

Click here to see a guide on getting started.

Register now >>