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Upgrading offers no benefits
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Dean99

on ‎16-09-2019 03:36 PM

Hi,

 

I was thinking to upgrade to a oneplus 7, but my so called 'upgrade' does not have any benefit, further it looks like a newer customer could even get a better deal...

 

 

Your Minimum Term finishes on : 10/05/2017

Your minimum term is the minimum duration of your contract. Unless we receive notice, your contract will automatically continue after this date.
My pgrade status.

When can I upgrade? 09/02/2017

Upgrade now

Certain SIM only price plan exclusions apply.

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Re: Upgrading offers no benefits
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Three_Deborah1

on ‎16-09-2019 03:52 PM

@Dean99 Hi there, from time to time we run different offers for existing customers and new customers. I'd need to check your number for any available discounts on your account. Are you on a SIM only plan? If so, to avail of an upgrade you'll need to change to a contract plan. PM me your number, full name, address, and date of birth, and we'll go from there 👍 


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Michael_Mick

on ‎17-09-2019 09:09 AM

@Dean99 the mods here might be able to help with the deal. send them a pm with your number and see what happens. 

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