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Unlock Code Delay

Scout

I requested an unlock code on 9th March and despite being told the waiting time would be 10 days max, I still have not received an unlock code. I am now waiting approximately 25 working days. I contacted three multiple time without the matter being resolved. I always just receive the standard copy-pasted answer that the matter is with the phone manufacturer. Has anyone also had this experience? I also experienced this a few years back with an older phone.

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Re: Unlock Code Delay

3 Moderator

Hi @pnolan22 👋 Can you PM the IMEI number of the phone you want to unlock, your name, address, date of birth and I'll certainly check this out for you? Mairéad   

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Re: Unlock Code Delay

[ Edited ]
Scout

Thanks Mairead. The details are:

IMEI xxxx



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Re: Unlock Code Delay

3 Moderator

I edited your post as you posted your details publicly. Can you send then by private message?

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