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Re: Trying to get Proof of Purchase

3 Staff

Re: Trying to get Proof of Purchase

Anonymous

Hi @Three_Sophie I am having this same problem. I spoke to customer service yesterday who told me they would email me the proof of purchase in an hour. I purchased the mobile phone over the phone and hence never received a proof of purchase. Please would you be able to help? Thanks.

Re: Trying to get Proof of Purchase

3 Staff

Hey Nisha, have you gotten this yet? Send me on your details by PM if not and I'll get it sent to you. 

Re: Trying to get Proof of Purchase

Anonymous

Hi,

 

I want to get my phone unlocked and I have no proof of purchase.

 

I brought the phone over a year ago and did not keep the receipt. I think I even brought it from a 3 store

 

I am out of my long-term contract and am currently just on a month to month one. If I cancel my contract would I be able to unlock my phone?

 

Is there any steps I can take to unlock my phone if I cannot get proof of purhcase?

Re: Trying to get Proof of Purchase

Anonymous
Can you please message me with the date of purchase of my device,
I am trying to claim the vr headset and have spoken to you 4 times now to be sent the same thing time amd time again, i have even been up to our local branch and no one can seen to complete this simple task...
Giving up hope please help!...
Regards George
Posted From Samsung SM-G935F

Re: Trying to get Proof of Purchase

3 Staff

Hi Georgedu62, can you send me a PM with your number, name, address and date of birth, please plus the IMEI of the phone? 

Re: Trying to get Proof of Purchase

Anonymous

Hi , I'm having exactly the same problem , spent most of yesterday on the phone  with 3 separate calls, each time I was told an email would be sent now. Still nothing . Help plz 😑

Posted From Samsung GT-P5210

Re: Trying to get Proof of Purchase

3 Staff

Hi @Big444, Thanks for getting in touch about this. Can you PM me your details so I can check this out more for you? I just need your mobile number, full name, address and DOB. Bob

Re: Trying to get Proof of Purchase

Anonymous

Hey @Three_Sheena I am having exactly same issue could you please help?

Many thanks in advance.

 

Regards,

Henrique

Re: Trying to get Proof of Purchase

3 Moderator

Hi Henrique, can you Pm me your number, name, address and DOB? I'll check this out. 

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