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Re: Trying to get Proof of Purchase

[ Edited ]
Maestro

Hi MikeDoc13, can you PM us your number, name, address and DOB? I'll check this out. 

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Re: Trying to get Proof of Purchase

Scout

I am also struggling to get the information through customer services on the phone. Can i PM you too?

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Re: Trying to get Proof of Purchase

Maestro

Hi @Amy92, can you send on your details through PM please and I'll check this out for you?

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Re: Trying to get Proof of Purchase

Scout

Hello, I also require proof of purchase for a phone I upgraded to online 2 years ago. What details do I need to send and to whom?

 

Thanks

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Re: Trying to get Proof of Purchase

@Jross31 Could you send me on your full name, IMEI number, address and date of birth in a PM and I'll help you out 🙂

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Re: Trying to get Proof of Purchase

Hi - I'm trying to get a proof of purchase and a VAT receipt for an S8 I purchased on Friday from a Three store in Manchester.  I was told by the store that I would be able to get both online the following day via my My3 account and have since phoned customer services whosaid that I would get them emailed within 24hours. So far, I've been let down by both.

 

Could you please help sort me out with both a digital proof of purchase (I understand I need this to claim for my VR headset) and a VAT receipt?  

 

Thanks - Michael

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Re: Trying to get Proof of Purchase

@mickeyjimmy We only have access to Three Ireland customer accounts here, you'll need to get in touch with Three UK to follow this up. 

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Re: Trying to get Proof of Purchase

[ Edited ]
Scout

Hi I need proof of purchase for a phone repair, can anyone please help. Thanks in advance.

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Re: Trying to get Proof of Purchase

[ Edited ]

Hi Gaspar100, can you tell me why you need the proof of purchase? If you get in touch with the repair company that fixed your phone, they will be able to send you on all the details you are looking for. 

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Re: Trying to get Proof of Purchase

Lookout
I'm also trying to sort out a receipt for a phone I just had. I ordered it on the telephone. Can you help?

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