15-08-2017 11:46 AM - edited 15-08-2017 11:46 AM
on 04-09-2017 08:22 AM
Hello, I also require proof of purchase for a phone I upgraded to online 2 years ago. What details do I need to send and to whom?
on 04-09-2017 11:27 AM
on 31-10-2017 05:27 PM
Hi - I'm trying to get a proof of purchase and a VAT receipt for an S8 I purchased on Friday from a Three store in Manchester. I was told by the store that I would be able to get both online the following day via my My3 account and have since phoned customer services whosaid that I would get them emailed within 24hours. So far, I've been let down by both.
Could you please help sort me out with both a digital proof of purchase (I understand I need this to claim for my VR headset) and a VAT receipt?
Thanks - Michael
on 31-10-2017 05:41 PM
17-11-2017 08:18 AM - edited 17-11-2017 08:32 AM
Hi I need proof of purchase for a phone repair, can anyone please help. Thanks in advance.
17-11-2017 10:32 AM - edited 17-11-2017 10:33 AM
Hi Gaspar100, can you tell me why you need the proof of purchase? If you get in touch with the repair company that fixed your phone, they will be able to send you on all the details you are looking for.
Three – Covid-19
Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and Three.ie
Remember, self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.